Privacy Policy

• Personal Information you provide by filling in forms on the Website, including but not limited to name, email address and telephone number (e.g. when registering, posting or downloading material, or reporting a problem).
• If you contact us, we may keep a record of that correspondence.
• Responses to surveys we use for research purposes (you do not have to respond to them).
• Details of your visits to the Website (traffic data, location data, weblogs and other communication data) and the resources that you access.

We will not sell, distribute or lease your Personal Information to third parties unless we have your permission, are required to do so by law, and/or to operate our systems properly, administer the Website, or protect ourselves or other Website users.

We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and does not identify any individual. We may use cookies to estimate audience size and usage patterns, store your preferences, speed up searches, and recognise you when you return. The live chat widget described below sets cookies of its own, which are not ours and are covered by the provider's policy. You may refuse cookies via your browser settings, though some parts of the Website may then be inaccessible.

The Website carries a live chat widget supplied by LiveChat. It loads from the provider's servers, sets its own cookies, and receives whatever you type into it, together with technical details of your visit such as your IP address, browser and the page you were on. We use it to answer questions about our services.

If you do not wish to use it, do not open it. Blocking third party scripts or cookies in your browser stops it loading, and the rest of the Website works without it.

We are committed to ensuring your Personal Information is secure, with suitable physical, electronic and managerial procedures to safeguard it. Transmission of information via the internet is not completely secure; any transmission is at your own risk. We do not transfer your Personal Information outside the UK ourselves, other than to contact you where you are based outside it. Our live chat provider processes what you send through the widget on its own infrastructure, which is located outside the UK.

• To ensure content from the Website is presented in the most effective manner for you and your computer.
• To provide you with information you request, or which we feel may interest you, where you have consented.
• To allow you to participate in interactive features of the Website, when you choose to do so.
• To notify you about changes to the Website.

You have the right to ask us not to process your Personal Information for marketing purposes. The Website may contain links to and from partner networks, advertisers and affiliates with their own privacy policies; we do not accept responsibility for those policies, so please check them before submitting any information.

The Act gives you the right to access Personal Information held about you. This will be provided without undue delay and within 30 days of receipt of the request, in accordance with the Act.

Any changes we make will be posted on this page and, where appropriate, notified to you by email.

Please contact Cybercentry with any questions, comments, requests and complaints regarding this Privacy Policy at info@cybercentry.co.uk.